Heng An Standard Life (Asia) Limited (the “Company”) is committed to providing a secure online environment for our customers. Your personal information and policy records are being protected. To gain access to your personal information in this Website requires valid Login ID and Password. Therefore, you undertake to keep the Login ID and password confidential and secure at all times and agree not to disclose them to any unauthorised person or to use them to provide access to the Password Protected Areas to any unauthorised person. When choosing your Login ID and Password, ensure that both Login ID and Password are unlikely to be known by others. The Company will not be liable for any loss you may incur as a result of someone else using your Login ID or Password, either with or without your knowledge.

You may change your Password at any time, but the Login ID is not allowed to be changed. We recommend that you log out from our Website each time after browsing your personal information and regularly change your Password.

If you suspect that your Login ID, Password or personal information have been disclosed to unauthorised person, you are obligated to inform us immediately.

Your Transactions Are Secure

The Company adopts GLOBAL SIGN Secure Site Services to enhance the security of your online transactions using our website. The Company accepts no responsibility for the operation of the Secure Site Services from GLOBAL SIGN.

Through the use of GLOBAL SIGN Secure Site Services:

1. You can authenticate or verify this Website so that you can be assured that this Website belongs to the Company; and
2. You can communicate with the Company via Secure Socket Layer (SSL) encryption technology so that your privacy will be protected.

Our website's Password Protected Areas protects data over the Internet by using 128-bit SSL encryption, one of the highest levels of protection possible for all Internet communications. It is the industry standard protection method used by most recognised online banks and institutions around the world.

While you are surfing our Password Protected Areas, your Internet browser will show a padlock icon in its status bar, near the bottom right-hand corner of the window. This icon indicates that your online transactions are protected by this encryption technology.

If you have any queries concerning the above information, please feel free to contact us.

© 2024 Heng An Standard Life (Asia) Limited, reproduced under licence. All rights reserved.