Important Notice – Beware of scams
Please stay vigilant about bogus calls, emails and instant electronic messages (e.g. SMS, WhatsApp, WeChat, etc). Heng An Standard Life (Asia) will never call you or send you emails, instant messages with embedded hyperlinks to request your bank, credit card, investment, insurance account or other sensitive personal information online, unless such requests are made by customers themselves.
If you receive any calls, emails and instant electronic messages from individuals claiming to represent or be associated with Heng An Standard Life (Asia) Limited, kindly ask for the identity (e.g. full name and insurance licence number) of the caller or sender. Afterwards, please contact our Customer Services via phone or website: +852 2169 0300 or www.hengansl.com.hk/en/contact-us to verify their identity before engaging in further communication.